Subscription Fees, Cancellation and Refund Policy
Subscription Fees
- The credit card holder's account is automatically charged on the same date as the original transaction date on each corresponding month or on the final date of the month if no corresponding date (January 31, 2023, subscription renews on February 28, 2023).
- Discounts, rebates or other special offers are only valid for the initial term; subscriptions renew at the then-current full subscription rates.
- Livenow Africa may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
- The right of access granted under these Terms is effective only upon payment of the subscription fees.
Cancelling Account
- You can cancel your subscription from your account profile page.
- The only valid method for cancelling your Plan is via the cancellation link provided on your user "dashboard" page, accessible after logging in to the Livenow Africa Requests to cancel by e-mail or phone is not considered, and do not accomplish cancellation.
- Once you cancel your membership subscription, you will not lose access immediately.
- Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until May 10th.
Refunds
- Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting Livenow Africa within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.
Grafix Broadcast Media
Grafix Studios, Old Namanga Road,
Kitengela,
P.O Box 7556-00100
Nairobi.
Tel: +254 719 577892
Email: legal@livenowafrica.com
Amendments to this Statement
Live now Africa reserves the right to amend or modify this statement at any time. If the Live now Africa amends this statement, you can access the most current version of the Privacy Statement by accessing our website at www.livenowafrica.com